I like the app & its ability to download & keep track of my service records for all my service visits to Firestone. I am also able to enter manual records for anything that I personally do with my vehicles, i.e. filters, wipers, bulbs, etc. BUT, when I got a new phone & iPad, I was able to re-download only those items that Firestone had performed - not happy! Plus, there is no syncing between devices, which means having to do a double entry if I want to keep the records on my phone & iPad. They got it about half way to where it needs to be.